Frequently Asked Questions
This page answers some common questions about our products. Please drop us a line or pick up the phone if there's something else you'd like to ask. You can find all our contact information here.
Q: Can you supply wholesale cakes to our business?
A: Yes. Fresh Eric's Cake Co supplies wholesale cakes, traybakes, tarts, puddings and muffins to coffee shops, cafes, restaurants, caterers and other food businesses. We deliver on our own vehicles throughout London and surrounding areas, typically twice a week. Drop us a line to confirm delivery days.
Q: What if we're not in that area, or if we need more regular deliveries?
A: We also supply a network of wholesalers and distributors who can offer more frequent deliveries and go further afield across the UK. Contact us here to confirm how we can deliver our cakes to you.
Q: What is your minimum order?
A: For direct delivery in London, our minimum order is just £30.
Q: How does your pricing work?
A: We operate transparent, simple pricing. Our price list is the same for everyone, with a standard discount applied to orders over £100 for delivery to a single location. Get in touch to receive our current pricing.
Q: How much notice do you need for an order?
A: You can order any time up until 5am on your delivery day.
Q: Do you offer samples or taster boxes?
A: Yes. Drop us a line or give us a call if you would like a taster pack of some of our best sellers.
Q: How long have you been supplying coffee shops and cafes?
A: We started as a home bakery supplying cakes to local coffee shops in 2003 and have grown steadily from there. We have been supplying the London catering trade for over 20 years.
Q: Can you supply members of the public? A: Our main business is supplying the catering trade, but we may be able to supply directly to members of the public who are able to collect from our bakery in Orpington, South East London.
Q: How do you advise storing your cakes?
A: All our cakes can be kept frozen. Once defrosted we recommend keeping the cakes, tarts and puddings refrigerated in an airtight container overnight. For best flavour, display and serve them at room temperature. Note that our icings are all-butter so try to avoid displaying them in front of sunny windows, especially on a hot day! Click here to download a pdf of more helpful hints and tips.
Q: What is the shelf life of your products?
A: All our products can be kept frozen. Once defrosted the shelf life varies a little, but most of them are at their best for 5-7 days. To keep them at their best keep them chilled and in an airtight container when not on display to customers.